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RE: "What Happens Over in ITS?"

Dear Scroll –

I would like to comment on a recent opinion piece in The Scroll that took a critical view of our IT department, and perhaps lend a slightly different view.

In an environment where we ask students to be evaluated on a daily basis, it is reasonable to expect some criticism on how we perform our jobs and go about our daily lives. The notion of constructive criticism is something I whole-heartily support, and we in the Dean of Students office certainly welcome such forms of critiques.

I am confident that our colleagues in the IT Department responded well to the recent concerns laid out in The Scroll, but I always hope we choose to directly communicate with all members of the Deerfield Community.

For what it is worth, I have had nothing but positive experiences with all my interactions with the IT Department. In fact one month ago my daughter destroyed the plug on my computer for the AC charger. Within minutes, I was outfitted with a loaner with my hard-drive installed; I never missed a beat.

I know that I tend to look at the world with rose-colored glasses, but I am always grateful to have the helpful and supportive people in the IT Department willing to lend a hand.

Respectfully yours,

JT Emerson